SALON POLICIES

SURVEILLANCE
For safety purposes, our premises are monitored with Digital Video Surveillance.

PRICING
All prices are subject to change without notice.

PAYMENTS
We accept Visa, Mastercard, AMEX, and Discovery card only.
Personal Checks are not accepted.

GIFT CERTIFICATES/GIFT CARDS
Gift certificates/Gift cards are not redeemable if lost or stolen, refundable or exchangeable at any time.

APPOINTMENTS
To ensure that you have the full time for your scheduled treatment please arrive on time. If you need to cancel your appointment, please notify us within 24 hours or simply call the salon number to reschedule your appointment.

SERVICES SATISFACTION
In the event that you are not satisfied with your service, please notify us immediately after we have performed the service. We will fix it to meet your expectations. No complaints will be accepted after you have left the Salon. We offer complimentary repairs for gel and dip powder manicures for seven days from the date of your original service. To schedule a repair simply call our front desk and provide the name of the tech as well as the date of your original service. There is no guarantee on regular polish.

REFUNDS
We have a no refund policy on services completed at our salon. We will not offer any refunds or credits because you have simply changed your mind.

CHILD SAFETY
Children are ONLY permitted in the Spa area when receiving a service. For safety and insurance liability, children under & years old must be supervised by an adult and remain in the Lobby. You are liable for any damages caused by your children in the Salon.

PETS
Pets are not allowed in the salon.

FOR YOUR PROTECTION
We regret that we cannot be responsible for loss or damage to personal articles including clothing and accessories.

HEALTH ISSUES
We request that you inform us of any current injury, illness, and medical conditions prior to any services, this is to ensure whether or not service can be safely performed. We are not liable for any harm that could be caused by our service if you do not inform us before the service begins.

RIGHT OF REFUSAL
We reserve the right to refuse service to anyone.

COMPLAINTS/FEEDBACK
If you have any complaints or feedback, please contact the manager at the front desk.

OFFERS & COUPONS
All offers/coupons must be presented at time of check-in. Offers and coupons cannot be combined with any other offer.

GROUP BOOKING
For group bookings of 4 or more guests, a $100 deposit is required to secure the appointment.
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